Cloud Computing and Storage

Guidance documents about cloud computing and storage, including best practices for cloud computing, shared storage, and Microsoft 365.

Best Practices for Cloud Computing: Records Management Considerations

A topical overview intended to provide information to state and local governments about common cloud computing concerns with regards to their records. Topics included: state agency-specific compliance issues, understanding and negotiating the terms of the service level agreement, performance and monitoring, service interruptions, costs, security and privacy, removing data from the cloud and avoiding vendor lock-in, and e-discovery guidelines.

Global Shared Storage Guidelines

As employees utilize more server space in order to collaborate and created projects, increasingly, they are using shared storage for collaboration and access. This is guidance regarding the value of managing a shared drive, and provides best practice techniques for more efficient management of a shared storage and records.

Microsoft 365: Best Practices and Usage

Executive Agencies and the Department of Information Technology have purchased Microsoft’s Office 365 (O365) subscription services. Office 365 designates subscription plans that include access to Office applications plus other productivity services available via cloud services such as SharePoint and OneDrive for Business. This document offers guidance and best practices for the use of Microsoft 365 by public service employees, with the goal of maintaining continued accessibility of records created in the transaction of public business.